Customer Support work from home job/internship at MyFitSoul Technologies Private Limited

Customer Support work from home job/internship at MyFitSoul Technologies Private Limited


Job : Customer support 

Shift : Work from home

Openings : 20

Period : 3 Months

Stipend : 12,000-18,000 /Month

Last Date : 21 June 2023


About MyFitSoul Technologies Private Limited

MFS Solutions is a renowned company specializing in business process outsourcing (BPO). Our BPO services are designed to help businesses streamline their operations, reduce costs, and enhance overall efficiency. We take a client-centric approach, engaging closely with our clients to fully comprehend their unique requirements. This enables us to deliver customized solutions that align with their objectives.


At MFS Solutions, we offer excellent growth opportunities and exposure for individuals who are embarking on their professional careers after completing their studies. Our employees gain valuable insights into the various functions of an organization and have the opportunity to interact with colleagues across different departments. This allows them to develop a holistic understanding of how an organization operates and nurtures their professional growth.


About the work from home job/internship

Selected intern's day-to-day responsibilities include:


1. Work closely with our customers as well as other members of the customer support team

2. Communicate with the sales, technical, and product teams to ensure flawless execution of this support

3. Maintain superb verbal and written communication and handle a variety of tasks and projects at once

4. Execute daily customer support operations, including responding to customer queries and following up on reported issues with internal teams

5. Communicate with customers via call, real-time online chat, web tickets, and email

6. Replicate reported customer issues and provide details for the escalation


Note:


1. Weekends are working, you will be getting one week off (rotational) per week on the weekdays

2. Shifts are rotational and 6 PM to 3 AM is the last shift, shifts might change weekly (no excuses will be entertained between your allotted shifts)

3. 9 hours working with a 1-hour break and sometimes stretching for some time

4. It's a combination of both calling and email support where you will have to call the customer and merchants for a better understanding

5. You will not be entitled to any leave for the first three months unless there is an extreme emergency


Skill(s) required

English Proficiency (Spoken)

English Proficiency (Written)

Hindi Proficiency (Spoken)


Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 7th Jun'23 and 12th Jul'23

3. are available for duration of 3 months

4. have relevant skills and interests


Apply Online


https://internshala.com/student/interstitial/application/customer-support-work-from-home-job-internship-at-myfitsoul-technologies-private-limited1686098364


Other Links 


https://www.simplejobalert.com/2023/06/797-notification-2023.html





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